
How Can I File a Deduction Complaint Regarding BISP 8171 New Payment?
The Benazir Income Support Programme (BISP) has recently released new payments under the 8171 scheme, benefiting women across 86 districts. However, many recipients have reported unauthorized deductions from their aid amounts—an alarming issue that BISP is actively addressing.
If you’ve experienced money being taken from your payment, this guide provides step-by-step instructions on how to file a complaint, what to expect during the process, and how BISP ensures justice for affected beneficiaries.
8171 Check Online 25000 : BISP April 2025 Qist Update
Method | How to File | Required Info | Outcome |
---|
BISP Office | Visit nearest Tehsil office, fill form | CNIC, mobile number, deduction details | Deducted amount returned after verification |
Helpline Call | Call 080026477 and report issue | CNIC number, deduction details | Complaint filed from home, quick resolution |
Legal Action | Triggered by valid complaint | Verified deduction report | Agent responsible faces legal consequences |
Representative Help | Someone else can assist at office | Your documents and personal details | Easier process for those needing assistance |
Why Are Deductions Happening?
Some beneficiaries have reported that agents or middlemen at payment centers are illegally taking a portion of their funds before handing over the remaining amount. This violates BISP’s policies, which guarantee that eligible women receive their full payment without any cuts.
To combat this, BISP has introduced strict measures, including:
✔ Legal action against agents involved in deductions.
✔ Reimbursement of stolen amounts after verification.
✔ Simplified complaint procedures for quick resolution.

How to File a Complaint Against Deductions
BISP offers two official methods to report payment deductions:
1. Filing a Complaint at a BISP Office (In-Person Method)
If you prefer to submit your complaint directly, follow these steps:
- Visit the nearest BISP Tehsil Office (bring your original CNIC).
- Request an “Aid Complaint Form” from the assistant director.
- Fill out the form with the following details:
- Your full name and CNIC number.
- Registered mobile number (linked to BISP).
- Payment collection point (where the deduction occurred).
- Amount deducted and any details about the agent involved.
- Submit the form—BISP will immediately begin verification.
- If proven valid, you will either:
- Receive cash reimbursement on the spot.
- Get the deducted amount transferred to your bank account.
- The agent responsible will face legal consequences.
🔹 Note: If you’re unable to visit the office yourself, a family member or representative can file the complaint on your behalf (they’ll need your CNIC and details).
2. Filing a Complaint via BISP Helpline (Phone Method)
For those who cannot visit an office, BISP allows complaints to be filed remotely by phone:
- Call the BISP Helpline at 0800-26477.
- Explain that you faced a deduction in your payment.
- Provide your CNIC number and deduction details.
- The representative will register your complaint immediately.
- BISP will investigate and notify you of the resolution.
🔹 Advantage: This method is faster and more convenient, especially for women in remote areas.
What Happens After You File a Complaint?

Once you report a deduction, BISP follows a structured process:
- Verification – BISP checks payment records and agent logs.
- Agent Investigation – If fraud is confirmed, the agent is blacklisted and penalized.
- Refund Process – You receive the deducted amount within days.
- Legal Action – In severe cases, the agent may face fines or criminal charges.
How to Avoid Payment Deductions in the Future
To protect yourself from fraud:
✅ Always check your full amount before accepting payment.
✅ Refuse any agent who demands a cut—report them immediately.
✅ Use biometric verification to ensure transparency.
✅ Keep your payment receipt as proof of transaction.
What should I do if money was deducted from my BISP payment?
You must file an official complaint either:
In-person at a BISP Tehsil office
By calling the BISP helpline at 0800-26477
What documents do I need to file a complaint?
You’ll need:
Your original CNIC
Registered mobile number (linked to BISP)
Details of the deduction (amount, location, date)
How long does it take to get my money back?
Once your complaint is verified (typically 3-7 days), BISP will:
Refund the deducted amount via cash or bank transfer
Take legal action against the agent
Can someone else file the complaint for me?
Yes, a family member or representative can file on your behalf if they have:
Your original CNIC
Your authorization (verbal or written)
Conclusion: Stand Up for Your Rights
BISP’s 8171 payments are meant to support vulnerable women—not to be exploited by corrupt middlemen. If you’ve faced deductions:
- File a complaint immediately (in-person or via helpline).
- Demand a full refund—BISP guarantees it.
- Help others by reporting fraud, ensuring the system remains fair.
For further updates, always refer to official BISP announcements or trusted news sources.
📞 Need help? Call BISP Helpline: 0800-26477
By taking action, you not only recover your money but also hold fraudsters accountable, making the system safer for all beneficiaries.